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201 players in 39 servers, 284 users online, 25 recent bans.

Terms and Conditions


The purchaser ("you" or "your") and the seller ("we" or "us" or "our")

  • Provisions:

    • All orders are instantly activated upon completed payment (or when eCheck clears) unless your order has been flagged and held for review by our fraud protection. In the case of "payment under review", your order will be manually approved by the administrator within 1-7 days. Ensure you enter your correct personal details, name, address, and phone number.
    • If your activation is not working after completed payment, you may have entered something wrong or a rare case of a system issue. Please contact us at [email protected] and we will resolve this. Always contact us first before issuing a dispute with your bank or Paypal.
    • If you do something wrong with your perks, privileges, and access abilities, we reserve the right to remove your perks, privileges, and access abilities without notice, refund, or liability. All issues are documented in our Bans area or Abuse Forum. You can reply to these reports to defend your case as needed.
    • If your perks, privileges, and access abilities are not working due to system downtime or maintenance, we do not offer extensions or any refunds.
  • Refunds:

    • All payments to The HellsGamers.com Network or ("us") are non-refundable and final sale. This is strictly enforced.
    • Exception: If you are banned for any reason, you may contact [email protected] to request a partial refund for the unused duration, this only applies for active subscriptions. Expired subscriptions and one time payments do not apply for this exception and are non-refundable.
  • Chargebacks:

    • Chargebacks are subject to a Chargeback fee of $15 per chargeback.
  • Cancellations:

    • Credit/Debit Card:

      • You may cancel anytime through our Client Area or submit a ticket to [email protected]
      • When your subscription is cancelled, it will remain active till your expiry date.
    • Paypal:

      • You may cancel anytime through our Client Area or submit a ticket to [email protected]
      • It is the users responsibility to ensure all subscriptions have been terminated, canceling your account with us does not automatically cancel your Paypal subscription(s). You must login your Paypal.com, search your subscription(s) by seller email: [email protected] and click the Cancel Subscription button, we cannot do this for you. For more assistance, contact a Paypal representative. All payments that Paypal sends to us are authorized by you until you cancel the subscription terms.

  • Contact:

    • Email: [email protected]
    • Client Area: Support Ticket (fastest)


Terms may be subject to change without notice.

Last Modified: 1/13/2013
Effective Date: 1/10/2009