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info Abuse Report Forum Procedures


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Read before Filing an abuse report

 

First ask yourself why you are posting an abuse report.

If your answer is anything similar to:

"I don't like this admin, he needs to get his admin revoked because he is bad at it"

and the abuse report is for a minor offense.

Stop.

This is not what the abuse report section is for. Instead go to a dS+ and tell them personally.

Your abuse report will be treated as though they are invalid.

DO NOT post an abuse report on yourself, just handle the situation in game, and apologize. Why make unnecessary threads? If you are afraid someone is going to post one on you, then just tell someone in leadership about the situation.

 

 

Why you shouldn't file a report to target others:

  • It destroys your credibility
    • If you want serious action to be taken, going flat out attacking people (insulting them) or attacking HeLLsGamers will not solve the problem. In the future if abuse happens again, we will have a harder time taking you seriously.

    [*]It makes you look like a dumbass

    • Quite frankly put, if you are not going to follow the template and accuse, yell at people... you're making yourself look just as bad as the perpetrator you wish to report.

    [*]It may get you banned.

    • 'nuff said. Being angry and insulting others doesn't help your case. If you want to continue down a rage line, we won't have a problem removing you until you calm down.
    • If you're pissed about something, take a break. Get off the computer. If you have a significant other, spend some time with them. This is the Internet. Nothing here is worth getting angry over.

 

What is abuse?

  • Actions that impact the entire server directly.
    • E.g. mass slaying, mass kicking, mass banning
    • mass = a significant percentage of the server.

    [*]Actions that elevate admins' privileges in gameplay directly

    • E.g. noclipping to kill other players (although it's a purchasable perk in jailbreak xD), invoking kill commands on players (such as firebomb, superslay, timebomb etc...), freezing players, spawning items that you can't normally get without admin privileges, spawning items that you can get normally but the admin in question did not purchase these said items, ghosting in all chat

    [*]Actions that put other players at advantage to typical players

    • E.g. Giving noclip to other players , slapping players/self to get to non-reachable place.

    [*]Disrespecting other players then taking action against them when they talk about

    • Note: If admins are talking shit to players and if the player talks back, the admin cannot simply take action against them just because they have the power to do so.

    [*]Using all chat inappropriately.

    • E.g. taunting players over all chat.

 

Obviously, this list is very limited to several circumstances. Another way to gauge is the actions taken are abusive are:

  • Does it impact the gameplay in any form or manner?
    • If yes, how severe is it? (severe means if the actions were taken place, how would it impact our server population)
      • If you answered this with relatively low to low, then chances are... there is no cause for concern. If the actions taken don't fall under the above list especially, then there is less to worry about.

      [*]If no, why is it such a problem?

      • Ask yourself why it is causing a problem. If it is a significant problem, there's a very high chance someone else noticed it and will probably report it. As well, see below.

    [*]If it doesn't impact gameplay significantly enough, but impacts you... what is bothering you about it?

    • Do you think that the action taken shouldn't be allowed? We appreciate your feedback in what admins should or should not be able to do. That being said, not everything you ask will be granted.
    • Do you feel it is disrespectful? If so, perhaps talking with the person CALMLY and NON-accusatively will help the situation. Being accusative and belligerent will not help and will only escalate the situation.
    • If you are angered? Leave the server. Simple as that. If you're letting emotions control you and you make a mess of it, we aren't going to be here to clean up after you. See why below.

 

Now that you have gotten to this point. If you feel you have enough to make an abuse report, go ahead and fill out this form here.

 

 

Note: Invalid abuse reports may lead to forum infractions.

  • Like 9
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Read before posting in abuse report.

 

Only those directly involved (ie: You were the one abused or are the one the abuse report is about)

There is an exception to that rule, if the reviewing leadership member allows it, you can post on it.

Please note that there is a disciplinary procedure for not obeying this rule.

  • 1st Offence: Warning Infraction.
  • 2nd Offence: 1 week ban
  • Any continual infraction: Forum ban to the discretion of dL+
  • Like 1
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How abuse reports are handled.

  • If this is your first offense, you will be banned from the servers until you give a full written explanation of your actions and why you undertook them. If you are found not abusing, then the abuse case is dismissed.
    • If you are found abusing, you will be expected to read our training information and acknowledge you have read it, here and hereIf this is your second offense, your situation will be assessed and based on your behaviour and actions during and after the abuse report, we can remove your admin or ban you.

    [*]Any further offenses will be grounds for removal or ban.

    [*]Obviously if you are found "Not Abuse", the procedure won't necessarily apply. However, do note that we will watch trends in admin behaviour.

Actions taken based on the severity of the report

  • Verbal/written warning + apology to the player (if it affected the player directly)
  • Ban.
    • We will ban you if you've taken inappropriate actions.

    [*]Admin Removal

    • We will remove your admin if you have taken inappropriate actions.

    [*]Mediation between the admin and the abused. We will talk with you and the person involved to perhaps find a better solution.

YOU WILL BE RESPONSIBLE FOR CANCELLING YOUR ADMIN. HeLLsGamers is not responsible for your admin being revoked or banned.

You are at all times responsible for any action you take as an admin. If you are not sure about a certain rule or action, contact a dS in regards to the rule in question or action in question.

 

Note that: we will prescribe the appropriate punishment or action.

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  • 2 years later...

Proof? What is that?....

 

When filing an abuse report you must have proof to backup your claim.

 

Proof can be:

  • A demo
  • Video
  • Screenshots

What is not proof:

  • I saw it
  • Witnesses
  • None
  • Check the logs
  • I was angry
  • Links to your C:\ drive
  • I lost it

What to do if you do not have proof:

  • Don't file an abuse report it will just be rejected

  • Like 18
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