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Facebook Launches Feature To Allow Businesses To Privately Message Users

By Ron Burgundy,
August 5, 2015 in Tech News

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Ron Burgundy

Posted August 5, 2015

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Posted August 5, 2015

By Yasmeen Abutaleb SAN FRANCISCO (Reuters) - Facebook Inc rolled out features Wednesday that enable businesses to privately communicate with customers through messages as part of the social networking company's push to make its Messenger app a stand-alone platform. Businesses can now include a "send message" button in ads that appear in Newsfeed that allow Facebook users to click a button and send messages, which are private. If users post a comment on a business' Facebook page, then the business can privately message that person The features are part of Facebook's efforts to convince more small and medium-sized businesses - especially those in emerging markets, such as India, Brazil and Indonesia - to advertise on its platform.