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Netflix Blames Weak U.s Subscriber Adds On New Chip-Based Cards


Ron Burgundy
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The Netflix logo is shown in this illustration photograph in Encinitas, CaliforniaVideo-streaming service provider Netflix Inc reported third-quarter U.S. subscriber additions below its own forecast, blaming a transition to chip-based cards for the miss. Shares of Netflix, known for its original shows such as "House of Cards" and "Orange is the New Black", plunged about 15 percent after the bell, before clawing back to trade down 2.4 percent. For Netflix, the switch meant that many of the older cards on its file no longer worked as the companies gave new cards to their customers, leading to "involuntary churn," as Chief Executive Reed Hastings put it in a letter to shareholders.




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