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Samsung Sends Fireproof Packaging And Gloves For Note 7 Returns


Ron Burgundy
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A woman talking on her mobile phone walks past an advertisement promoting Samsung Electronics' Galaxy Note 7 at the company's headquarters in SeoulBy Malathi Nayak NEW YORK (Reuters) - Samsung Electronics Co Ltd said it was sending fireproof packaging and gloves to customers who bought the Galaxy Note 7 phone on its website, so they could safely return the devices after a recall and reports that some replacement phones went up in flames. "A device containing a lithium ion battery subject to a recall must be shipped in accordance with government regulations, and these special boxes are required by government regulations," the South Korean phonemaker said in a statement on Wednesday. The company, which permanently halted production of its flagship Galaxy Note 7 smartphone on Tuesday, said it was also scheduling appointments with Note 7 users to pick-up the affected device.




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