LaMigra Posted February 5, 2010 Share Posted February 5, 2010 So my 24 inch Dell Monitor had some stupid vertical dead pixel lines and I decided to call/online chat dell support to replace it since it was under warranty.... here is what happened Vertical Lines: 1) Went to online support first and the guy helping me said "let me transfer you to tech support" 2) I was transferred to MEXICO'S TECH SUPPORT 3) I asked the guy why he transferred me there he said "Oh i saw your name (Jose) and i thought maybe you would want to talk to some one who spoke Spanish" 4) I replied "Fuck you" and left chat.... 5) I called the 1-800 number <------- very stupid idea 6) After one hour of explaining the trouble my monitor was having and doing all the bullshit trouble shooting they give in and transfer me to warranty department 7) Warranty department tells me "whoever helped you out first did not document anything... We are going to have to go through all the troubleshooting again" 8) 35 minutes later they cave in and they are going to replace my monitor So total time to get my monitor replaced was: Quote Link to comment Share on other sites More sharing options...
NOMNOM Posted February 5, 2010 Share Posted February 5, 2010 LOL @ RACIST PROFILING! Quote Link to comment Share on other sites More sharing options...
Dr.jiggles Posted February 5, 2010 Share Posted February 5, 2010 Lol at profiling, i woulda done the same thing... bitch D: Quote Link to comment Share on other sites More sharing options...
Weeman Posted February 5, 2010 Share Posted February 5, 2010 rofl dell's fucking stupid why would you buy shit from there Quote Link to comment Share on other sites More sharing options...
LaMigra Posted February 5, 2010 Author Share Posted February 5, 2010 good discount on all dell monitors while i worked at EA Quote Link to comment Share on other sites More sharing options...
Rudabaga Posted February 5, 2010 Share Posted February 5, 2010 49ers suck. Quote Link to comment Share on other sites More sharing options...
Weeman Posted February 5, 2010 Share Posted February 5, 2010 good discount on all dell monitors while i worked at EA go get a job at bioware so i can :jjk: Quote Link to comment Share on other sites More sharing options...
LaMigra Posted February 5, 2010 Author Share Posted February 5, 2010 go get a job at bioware so i can :jjk: lol when i worked at EA, Bio ware was across hall Quote Link to comment Share on other sites More sharing options...
Deag1e Posted February 5, 2010 Share Posted February 5, 2010 its not racist its profiling theirs a difference. i mean you call and get spanish tech i call i get India tech point of the story outsourcing blows... Quote Link to comment Share on other sites More sharing options...
I Love Lamp Posted February 5, 2010 Share Posted February 5, 2010 its not racist its profiling theirs a difference. i mean you call and get spanish tech i call i get India tech point of the story outsourcing blows... Fail. He was sent to the Mexican Support chat because his name is Jose. That is racial profiling (which is a type of racism). You weren't sent to India tech support because your named sounds Indian, were you? Quote Link to comment Share on other sites More sharing options...
Weeman Posted February 5, 2010 Share Posted February 5, 2010 Fail. He was sent to the Mexican Support chat because his name is Jose. That is racial profiling (which is a type of racism). You weren't sent to India tech support because your named sounds Indian, were you? deagle = Prakash Bakalakadaka? and if u worked across from bioware lamigra you should've told them how much i love them Quote Link to comment Share on other sites More sharing options...
Riddler Posted February 5, 2010 Share Posted February 5, 2010 LMAO Lam lol Quote Link to comment Share on other sites More sharing options...
LaMigra Posted February 5, 2010 Author Share Posted February 5, 2010 LMAO Lam lol Just my luck huh Quote Link to comment Share on other sites More sharing options...
jalepeno Posted February 6, 2010 Share Posted February 6, 2010 lol at dell for being a piece of shit company. Quote Link to comment Share on other sites More sharing options...
Cefdinir Posted February 6, 2010 Share Posted February 6, 2010 LOL LaMigra, Glad to hear you got everything fixed!! Quote Link to comment Share on other sites More sharing options...
Never trust a hippie Posted February 6, 2010 Share Posted February 6, 2010 I'm glad I never bought anything off dell now. Quote Link to comment Share on other sites More sharing options...
Daedalus Posted February 7, 2010 Share Posted February 7, 2010 Dell tech support has always been retarded. It's a christmas miracle to talk to someone in America, and a goddamn miracle to speak to someone who can actually do something. Quote Link to comment Share on other sites More sharing options...
Dr.jiggles Posted February 7, 2010 Share Posted February 7, 2010 Dell tech support has always been retarded. It's a christmas miracle to talk to someone in America, and a goddamn miracle to speak to someone who can actually do something. As for tv's and monitors i only trust Samsung and Sony Quote Link to comment Share on other sites More sharing options...
RetiredTacos Posted February 8, 2010 Share Posted February 8, 2010 Please show me one computer company with good home/end user tech support. Ever call HP, Toshiba, Gateway? I have they all are fucking terrible and dell is no different. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.