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Random Explorer Crashes


jajolt
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Just run cmd as admin and sfc will show up.

Microsoft Windows [Version 6.1.7601]

Copyright © 2009 Microsoft Corporation. All rights reserved.

 

C:\Users\r--t>sfc

 

You must be an administrator running a console session in order to

use the sfc utility.

 

C:\Users\r--t>

 

 

CMD - elevated prompt

Microsoft Windows [Version 6.1.7601]

Copyright © 2009 Microsoft Corporation. All rights reserved.

 

C:\Windows\system32>sfc

 

Microsoft ® Windows ® Resource Checker Version 6.0

Copyright © 2006 Microsoft Corporation. All rights reserved.

 

Scans the integrity of all protected system files and replaces incorrect version

s with

correct Microsoft versions.

 

SFC [/sCANNOW] [/VERIFYONLY] [/sCANFILE=<file>] [/VERIFYFILE=<file>]

[/OFFWINDIR=<offline windows directory> /OFFBOOTDIR=<offline boot directory>

]

 

/SCANNOW Scans integrity of all protected system files and repairs files

with

problems when possible.

/VERIFYONLY Scans integrity of all protected system files. No repair operati

on is

performed.

/SCANFILE Scans integrity of the referenced file, repairs file if problems

are

identified. Specify full path <file>

/VERIFYFILE Verifies the integrity of the file with full path <file>. No re

pair

operation is performed.

/OFFBOOTDIR For offline repair specify the location of the offline boot dire

ctory

/OFFWINDIR For offline repair specify the location of the offline windows d

irectory

 

e.g.

 

sfc /SCANNOW

sfc /VERIFYFILE=c:\windows\system32\kernel32.dll

sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDI

R=d:\windows

sfc /VERIFYONLY

 

C:\Windows\system32>

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I would still suggest running http://www.nirsoft.n...s/shexview.html, it will show you what is running behind explorer, there are programs that hook into the shell and run through explorer, they can cause crashes. This can also be determined by starting in safe mode and seeing if explorer crashes, as safe mode doesn't start anything except what is essential.

 

I did run this when my explorer crashed on right click, but will run again.

 

Event Viewer might be able to display more information

 

Right now i'm not too worried SFC is not working since it seems like there are no integrity violations for it.

 

This is always what event viewer shows:

 

Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: MOBKshell.dll, version: 1.16.4.0, time stamp: 0x4b3d6a2d
Exception code: 0xc0000005
Fault offset: 0x0000000000052583
Faulting process id: 0x2874
Faulting application start time: 0x01cec9c9d09e44bc
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Program Files (x86)\McAfee Online Backup\MOBKshell.dll
Report Id: 2b6b5971-35ee-11e3-9b96-3085a9453c45

 

So I go to the path C:\Program Files (x86)\McAfee Online Backup\ and try to delete that (thought I uninstalled McAfee a long time ago), but it says it's open in windows explorer.. But it's not a running process in task manager.

 

EDIT: Disabled everything related to McAfee in Shellexview. We'll see where this goes.

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