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Uber Vs. Ola: How Fight For Indian Taxi Market Ended Up In Court


Ron Burgundy
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An employee speaks over his phone as a private security guard looks on at the front desk inside the office of Ola cab service in GurugramBy Aditi Shah and Aditya Kalra NEW DELHI (Reuters) - A flurry of complaints from Uber drivers about an unusually high number of canceled bookings was the spark that ignited a bitter legal fight with Ola, Uber's rival for dominance of India's $12 billion taxi market, according to court documents and a source with direct knowledge of Uber's case. A seven-member internal team was set up to investigate the drivers' complaints in November, and its findings are the basis of a lawsuit filed by Uber accusing Ola of a campaign to disrupt its business and poach its drivers, said the source. Ola, an Indian company backed by Japan's SoftBank Group Corp , denies any wrongdoing.




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