F.a.q For This Section (Updated 5/29/13)

[Homer]

In light of threads of similar nature being made, I've compiled a list of things that you should check out before posting in this forum. This will help reduce clutter and perhaps resolve your issue quicker.

 

1. I would like to sign up for Admin. How do I do this?

To sign up for Admin: please go to here

Gold Accounts and higher get Admin Commands, the cost is $15.00 per month. Further details are available here.

 

2. How do I log into the Admin system to see my subscriptions?

It can be found either under "Store" (in the top menu) in the name of "Client Area" or https://hellsgamers....&module=clients

 

3. I would like to modify my current vip/admin subscription. How do I do this?

If you would like to upgrade of downgrade your subscription, please read below.

View "Your Purchases" in the Client Area here.

 

Click "The Package Name"

 

Click the Button to the right that says Change Package.

 

Choose the New Server and click Continue

If you need to switch the game from a CS:S to Garry's mod for instance, I would suggest submitting a support ticket here.

 

If you only need to change your SteamID, you can do this yourself. Go to "Manage Steam" in your Settings here.

 

4. I would like to cancel my subscription. How would I do this?

To cancel a subscription, you must login at:

https://hellsgamers....ction=purchases

 

Select the Package you want to expire, then click the "Cancel" button to the right. This will turn off Renewals. Your Package will remain active once you have cancelled until the expiration date.

 

If you used Paypal: The next Important part is you need to login paypal and select the subscription to "HeLLsGamers.com" and cancel it.

Use this Link to find it: https://www.paypal.c...hellsgamers.com

Click the "Cancel Subscription" button to complete your Cancellation.

 

Cancellations must be made 48 hours before your due date as this system is automated.

 

Remember that it is your responsibility to cancel any recurring subscriptions you have at paypal.com, we cannot do this for you. All payments received are non refundable.

 

All Donations to HG Servers are much appreciated and we thank you very much for your participation, without the help of our donators we would not afford to keep this community and its many servers running.

 

5. I've been told to read the admin rules, where are they?

They can be found in the Admin Discussion sticky threads or here http://hellsgamers.c...or-css-servers/

 

6. I think admins should be screened/schooled/drawn and quatered/etc.

While we appreciate the input, we rather like the system we have. If we ever need input on it, we will ask for it. Until such a time arises, do not make threads about it. It clutters up the forum.

 

If you have any more concerns or questions, feel free to PM a Staff or Moderator about this.

Edited May 29, 2013 by Homer
Updated for new Admin Store