Tommo Posted February 17, 2011 Share Posted February 17, 2011 Probably because they do not have their correct tag on... or they need to enter/update their steamid in their forum setting here: https://hellsgamers.com/profile.php?do=editprofile#cfield_6 No! and I tried to help this one kid today, he did everything you just said. And it still didn't work. Since there has been so many people needing help for it, isn't it then possible that something might be wrong? But what the hell do i know . Quote Link to comment Share on other sites More sharing options...
enigma# Posted February 17, 2011 Share Posted February 17, 2011 Who is the person in question? I'll take a look at his profile if you want. Quote Link to comment Share on other sites More sharing options...
Tommo Posted February 17, 2011 Author Share Posted February 17, 2011 Who is the person in question? I'll take a look at his profile if you want. These two have problems: https://hellsgamers.com/members/7009-Arclyte https://hellsgamers.com/members/7605-Satchmo-The-Trumpeter Satchmo was the person No! and I spent ages helping out in help desk Quote Link to comment Share on other sites More sharing options...
enigma# Posted February 17, 2011 Share Posted February 17, 2011 These two have problems: https://hellsgamers.com/members/7009-Arclyte https://hellsgamers.com/members/7605-Satchmo-The-Trumpeter Satchmo was the person No! and I spent ages helping out in help desk gEt them to try now I spoke with Arclyte in the Chatbox and he said he's working just fine. Quote Link to comment Share on other sites More sharing options...
Tommo Posted February 17, 2011 Author Share Posted February 17, 2011 gEt them to try nowI spoke with Arclyte in the Chatbox and he said he's working just fine. Alright. I will tell him the next time i see him. Thanks Enigma. Quote Link to comment Share on other sites More sharing options...
Qwertyx Posted February 18, 2011 Share Posted February 18, 2011 My tag isn't working for me on office tdm.. it says that it won't let me have my tag on. Help please? Quote Link to comment Share on other sites More sharing options...
Tommo Posted February 18, 2011 Author Share Posted February 18, 2011 Another one with problems: Quote Link to comment Share on other sites More sharing options...
enigma# Posted February 18, 2011 Share Posted February 18, 2011 Everyone make sure your SteamID in game matches the one in your HG profile, if not, we really can't help you further. LEt me know when that is done Quote Link to comment Share on other sites More sharing options...
Tommo Posted February 18, 2011 Author Share Posted February 18, 2011 https://hellsgamers.com/members/6567-choda-slice Another recruit in the help desk who cant join teams. I checked his steam iD with his profile one and they both match. Quote Link to comment Share on other sites More sharing options...
mccaincracker Posted February 18, 2011 Share Posted February 18, 2011 Another recruit mailman was also experiencing issues, and he hadn't had any problems prior to today :x Quote Link to comment Share on other sites More sharing options...
Tommo Posted February 18, 2011 Author Share Posted February 18, 2011 Another recruit mailman was also experiencing issues, and he hadn't had any problems prior to today :x All the recruits who have been in the help desk today, has also told me that their issues began today. Quote Link to comment Share on other sites More sharing options...
Qwertyx Posted February 18, 2011 Share Posted February 18, 2011 Everyone make sure your SteamID in game matches the one in your HG profile, if not, we really can't help you further.LEt me know when that is done my steam id on my account and the one on the site is the same.. Quote Link to comment Share on other sites More sharing options...
enigma# Posted February 18, 2011 Share Posted February 18, 2011 my steam id on my account and the one on the site is the same.. try now Quote Link to comment Share on other sites More sharing options...
Zoltan Posted February 18, 2011 Share Posted February 18, 2011 Hello, I have a problem connecting to the HG servers. When i try to get on a team on the server i get the message: that my steam id is not matching with the name on my profile on the website. Tommo have checked it, but the steam ID and name are good. Please help me. My steam ID is: STEAM_0:1:1768318 My in-game name is: -hg- Zoltan[NL] Quote Link to comment Share on other sites More sharing options...
enigma# Posted February 18, 2011 Share Posted February 18, 2011 Hello,I have a problem connecting to the HG servers. When i try to get on a team on the server i get the message: that my steam id is not matching with the name on my profile on the website. Tommo have checked it, but the steam ID and name are good. Please help me. My steam ID is: STEAM_0:1:1768318 My in-game name is: -hg- Zoltan[NL] try now Quote Link to comment Share on other sites More sharing options...
Countable Posted February 18, 2011 Share Posted February 18, 2011 STEAM_0:0:35993967 is my id and its not leting me join a game and if it dosent work then its alright but im just confused like cause it wouldent let me have the HellGamer thing beside my name on the scoreboard and wen i went on the jb server i tryde to join the ct side and it told me to make my name -hg- Countable and i did that and i applied like in october and im still a recruit ? im confused Quote Link to comment Share on other sites More sharing options...
enigma# Posted February 18, 2011 Share Posted February 18, 2011 1. you need to make a thread for promotion [in the correct section] in order to have a chance to be promoted 2. HellsGamers <-- the community tag can be put on If you're putting -hg- in your name and are still having troubles, that's completely different. Quote Link to comment Share on other sites More sharing options...
Zoltan Posted February 19, 2011 Share Posted February 19, 2011 thanx, it works again!! Quote Link to comment Share on other sites More sharing options...
Tommo Posted February 19, 2011 Author Share Posted February 19, 2011 https://hellsgamers.com/members/7524-Noob-No-1%B0 Another one came into the help desk saying he cant join a team, steam id's match though. Quote Link to comment Share on other sites More sharing options...
Mystify Posted February 20, 2011 Share Posted February 20, 2011 https://hellsgamers.com/members/6803-Mystify I have my steam ID and my name exactly as shown on the forums and still I have not gotten any progress. Quote Link to comment Share on other sites More sharing options...
No! Posted March 9, 2011 Share Posted March 9, 2011 Guy came in tot he help desk last night with the problem this thread was started for. tag inforcement problem -hg-j_dot STEAM_0:1:36676391 https://hellsgamers.com/members/7065-j_dot Tried changing him from a friend to a recruit , with the same outcome Ty bort much <3 Quote Link to comment Share on other sites More sharing options...
enigma# Posted March 9, 2011 Share Posted March 9, 2011 Get him to try now Quote Link to comment Share on other sites More sharing options...
Guest Posted March 9, 2011 Share Posted March 9, 2011 Just a suggestion I don't know how the eenforcer works but I assume you have a list somewhere of what tags people can wear. How about letting regular help desk channel mods access? I don't know if this is viable or possible so ignore me just thought it may help as ts3 help desk is where a lot of people will go first! Thankss Quote Link to comment Share on other sites More sharing options...
Delink Posted March 9, 2011 Share Posted March 9, 2011 Just a suggestion I don't know how the eenforcer works but I assume you have a list somewhere of what tags people can wear. How about letting regular help desk channel mods access? I don't know if this is viable or possible so ignore me just thought it may help as ts3 help desk is where a lot of people will go first! Thankss Like this? https://hellsgamers.com/threads/32765-NEW-Tag-Enforcer Quote Link to comment Share on other sites More sharing options...
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