Rick Posted September 5, 2011 Share Posted September 5, 2011 English speaking customers: Please refer to the start of this mail Para los clientes españoles: Por favor vayan hasta el fin de este email Account Name: WOW1 Account Action: 3 hour suspension and password reset Reason for Action: In-Game Chat Policy Violation - Advertisement and Spamming This account was suspended because a character on the account repeatedly abused World of Warcraft's in-game chat system. This abuse includes advertising third party services/websites and repeatedly spamming in-game chat channels. Abuse of this nature pollutes chat channels shared by all players and harms the game environment as a whole. To prevent further harm to the game and the account you use, the account has been suspended for 3 hours and the password was reset. You do not need to reply to this email, as the account will automatically become available again once the 3-hour suspension period has ended. It may take up to one hour for our system to generate and send the new password. If you have not received a password within one hour of this message's delivery, please check your Spam, Junk, or Suspect Mail folders. If you are still unable to locate the email containing your new password, please contact us using this form: http://us.blizzard.com/support/webform-us.xml or use the password recovery function on https://us.battle.net/account/support/password-reset.html. After logging in, if you notice any items, gold, or anything else missing from a character on this account, please submit an in-game petition stating what happened. A Game Master will contact you as soon as possible to help resolve the issue. Account compromises are usually the result of the registered player of the account sharing his or her login information or playing on a computer that has a virus. Please remember that it is your responsibility to keep your login information confidential. Any account that is registered to your name may not be shared with anyone except for one minor, of whom you are acting as a parent or guardian. You are also responsible for every use of your login information, whether authorized or not. For additional security tips and information, please visit the following sites: - Account Security: http://us.battle.net/en/security/ - Unauthorized Account Access Policy: http://us.blizzard.com/support/article/20460 - World of Warcraft Account Security: http://us.blizzard.com/support/article/20572 If you are looking for an added layer of security, we currently offer the Blizzard Authenticator, an optional device that can help prevent unauthorized account access. For more information about how the Authenticator works or how to add one to a World of Warcraft account, please visit the Blizzard Authenticator FAQ at http://us.blizzard.com/support/article/24660. Please be aware that if unauthorized access to this account continues after the recovery process is complete, it may lead to further action against the account. For more information, please review the World of Warcraft Terms of Use (http://us.blizzard.com/company/legal/index.html). Regards, Customer Services Blizzard Entertainment http://us.battle.net/wow/en/ ________________ WHAT DO? I know for a fact I don't have any kind of a keylogger. And I haven't logged into WoW in over 4 months... so what the fuck? how did my account get hacked and IS THIS LEGIT? From: "[email protected]" <[email protected]> Quote Link to comment Share on other sites More sharing options...
Mike is Fr3sh Posted September 5, 2011 Share Posted September 5, 2011 dude i used to get that shit all the time. apparently someone got a hold of my password. just make up a new password you have never used before and then you should be fine. Quote Link to comment Share on other sites More sharing options...
Rick Posted September 5, 2011 Author Share Posted September 5, 2011 i changed my pw already but im curious to know as to how they got my pw also nice to know im not the only one in hg who had this problem.. the only thing i could find on google were massive BR issues Quote Link to comment Share on other sites More sharing options...
NOMNOM Posted September 5, 2011 Share Posted September 5, 2011 If you own an Android Smartphone, download the free Battle.net Authenticator and link it with you Battle.net account. Boom, your chance to get hacked is almost next to zero. Quote Link to comment Share on other sites More sharing options...
BluHorse Posted September 5, 2011 Share Posted September 5, 2011 authenticator gets shit done. Quote Link to comment Share on other sites More sharing options...
dizyvipr Posted September 5, 2011 Share Posted September 5, 2011 My old account gets hacked all the time (too bad there's no time on there and I don't use it anymore) Dunno how they keep getting my pw...I cchanged it like every 3 months or less. But anyhow...Authenticators are totally legit, get one. Quote Link to comment Share on other sites More sharing options...
JJK Posted September 6, 2011 Share Posted September 6, 2011 my accoutn was once inactive for 3 months INACTIVE as in no payment history... and somehow 40 level 1 characters were created and i had to delete each one i bet ya bliz sells our inactive account and set a deal withgold sellers to give bliz half the profit Quote Link to comment Share on other sites More sharing options...
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