Huge Penis Posted August 27, 2012 Share Posted August 27, 2012 ok so i got admin yesterday at the jb and what i was seeing is that it is something that if you dont cancel it hg will keep charging you the next month altough you dont want it is that true? and if so can i cancel the monthly pays and stay with one month only admin? srry for my bad english huge penis Quote Link to comment Share on other sites More sharing options...
Homer Posted August 27, 2012 Share Posted August 27, 2012 See here: https://hellsgamers.com/admins/knowledgebase/2/How-to-cancel-a-Subscription.html Quote Link to comment Share on other sites More sharing options...
Huge Penis Posted August 28, 2012 Author Share Posted August 28, 2012 so it is sometihng reccuring that we pay monthly if i cancel it now will the admin stay the entire month? Quote Link to comment Share on other sites More sharing options...
Angel Posted August 28, 2012 Share Posted August 28, 2012 When you purchase an admin/premium package, it is a recurring monthly subscription that you pay. If you wish to cancel it, you will be asked whether you would like to keep your admin/premium until the end of the subscription date, or to cancel straight away. Quote Link to comment Share on other sites More sharing options...
Huge Penis Posted September 6, 2012 Author Share Posted September 6, 2012 ive requested cancelation a week ago and still no news on that Quote Link to comment Share on other sites More sharing options...
Homer Posted September 6, 2012 Share Posted September 6, 2012 You requested cancellation on 09/01/2012 and it sent you an email with confirmation. check your spam folder as well. Thank you. Quote Link to comment Share on other sites More sharing options...
Huge Penis Posted September 7, 2012 Author Share Posted September 7, 2012 got my email of cancellation which means it is cancelled only that on the website it will cancel it on the last day of my 1 month admin rite? Quote Link to comment Share on other sites More sharing options...
LazaHorse Posted September 7, 2012 Share Posted September 7, 2012 Yep, as soon as the month is over, your admin will disappear and you will not be charged again. If you are charged (or if your admin continues without being charged), make a support ticket in the admin portal and it will be resolved. Quote Link to comment Share on other sites More sharing options...
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