Pheonixsystem Posted November 14, 2012 Share Posted November 14, 2012 I'd like to get this sorted out and make sure that I've cancelled the membership so I don't get billed anymore. Thanks. Quote Link to comment Share on other sites More sharing options...
kimzy Posted November 14, 2012 Share Posted November 14, 2012 https://hellsgamers.com/admins/clientarea.php go here, click products & services, click the one you need then click cancel. If you've already done that and you're still getting charged, make sure you have cancelled it in paypal too (if it was on paypal) if it's still not working: https://hellsgamers.com/admins/supporttickets.php log in and create a support ticket Quote Link to comment Share on other sites More sharing options...
The Mafia Posted November 14, 2012 Share Posted November 14, 2012 I got charged yesterday too. As long as I get the time for it being down made up I'm cool with it. Quote Link to comment Share on other sites More sharing options...
Suicide Posted November 14, 2012 Share Posted November 14, 2012 As for cancelling it, do as Kimzy said. But as for you missing your time for the server being down, I'm sure Homer is aware of it, and he will take care of it. Quote Link to comment Share on other sites More sharing options...
Plaayer Posted November 15, 2012 Share Posted November 15, 2012 Your GOLD membership will be extended. Thank you for your patience. ref: https://hellsgamers.com/topic/76741-about-your-gold-membership/ Quote Link to comment Share on other sites More sharing options...
Lemonade! Posted November 15, 2012 Share Posted November 15, 2012 (edited) Will your gold still be extended when you had gold before server went down? And how much will it be extended? Edited November 15, 2012 by Lemonade! Quote Link to comment Share on other sites More sharing options...
Rizon Posted November 15, 2012 Share Posted November 15, 2012 Hey HellsGamers and our loyal gold members, I know PERP hasn't been up for awhile but fret not, if you're actively subscribing to gold... your monthly subscription will be extended. As for an update as to what is going on, Homer is actively working to get PERP back up for us. Unfortunately, I don't have an ETA for you guys. I know we've said it already once (probably a lot already), but we appreciate your patience and willingness to wait/work with us! enigma# As enigma has siad, it will be extended, mostly likely from the time it was down, but don't count me on that. Quote Link to comment Share on other sites More sharing options...
Pheonixsystem Posted November 15, 2012 Author Share Posted November 15, 2012 Thanks Kimzy! Quote Link to comment Share on other sites More sharing options...
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