JJK Posted March 13, 2013 Share Posted March 13, 2013 Before I rage, I want to see what others think about their experience with steam support. Quote Link to comment Share on other sites More sharing options...
Angel Posted March 13, 2013 Share Posted March 13, 2013 Only had one experience with steam support and it was to remove to 2 games off of my steam account, and they did so in about 2 weeks, no drama Quote Link to comment Share on other sites More sharing options...
dizyvipr Posted March 13, 2013 Share Posted March 13, 2013 (edited) EAT MY BUTT CHEESE STILL waiting for them to let me into my damn steam account and they are dancing around the issue and not telling me how to fix it. Uber rage. >:T Edited March 13, 2013 by dizyvipr Quote Link to comment Share on other sites More sharing options...
Mark Posted March 13, 2013 Share Posted March 13, 2013 I went to them about a game that wasn't working and they said go talk to the game owners. I talked to the game owners and they said its steam so I talked to steam and they said to verify my integrity. All this spanned about 3 months and I still can't play the game I want Quote Link to comment Share on other sites More sharing options...
CantBeFaded Posted March 13, 2013 Share Posted March 13, 2013 1 Quote Link to comment Share on other sites More sharing options...
dorito^ Posted March 13, 2013 Share Posted March 13, 2013 Was unfairly banned from BO multi-player the day AFTER it's release. Made countless support tickets and got the same template as a reply "sorry we don't unban people, under any circumstances" Fuck em. Quote Link to comment Share on other sites More sharing options...
jajolt Posted March 13, 2013 Share Posted March 13, 2013 They are good and helpful but they take for fucking ever. Quote Link to comment Share on other sites More sharing options...
enigma# Posted March 13, 2013 Share Posted March 13, 2013 Needed to get a refund for a game (Battlefield 2: Bad Company). It took me about 3-4 business days to convince them to refund me and the effect was after a restart of Steam. That was about 2 years ago so maybe things have gone a different way Quote Link to comment Share on other sites More sharing options...
Guest The_Monkey Posted March 13, 2013 Share Posted March 13, 2013 They took all my hats back during Hat Gate. Support told me to go F myself when I complained. Quote Link to comment Share on other sites More sharing options...
Barkly1 Posted March 13, 2013 Share Posted March 13, 2013 I've had pretty good experience with them. Had my account hacked, even though I didn't have any CD key, Credit number, they still somehow helped me out! No problem with them :s Quote Link to comment Share on other sites More sharing options...
Deadlock Posted March 14, 2013 Share Posted March 14, 2013 Still haven't gotten a reply for a refund, it's been 2 months. Quote Link to comment Share on other sites More sharing options...
Dolan Posted March 14, 2013 Share Posted March 14, 2013 I wanted to know why counter strike source woudn't open, they told me useless amount of shit that never worked, thank god for yahoo answers Quote Link to comment Share on other sites More sharing options...
blackberry4511 Posted March 15, 2013 Share Posted March 15, 2013 I havent had the lovely experience to actually use steam support. But i have used EA support as well as Comcast. And let me tell you, nothing is more rage inducing than someone saying "did you turn it off and back on again?" more than 3 times.. Quote Link to comment Share on other sites More sharing options...
xafizzle Posted March 15, 2013 Share Posted March 15, 2013 You could get more help from a pack of Dingos than you can from the people at steam support 1 Quote Link to comment Share on other sites More sharing options...
Weeman Posted March 15, 2013 Share Posted March 15, 2013 I've contacted them for several things and other than a rather long length of time for them to respond they solved my issues. Quote Link to comment Share on other sites More sharing options...
Provin Posted March 15, 2013 Share Posted March 15, 2013 they take forever to respond to you but once they did for me everything was fine Quote Link to comment Share on other sites More sharing options...
Inc Posted March 15, 2013 Share Posted March 15, 2013 Took forever to respond when I had actual problems with games, finally sorted after like 3-7 days each time. When I lost my account to a "friend" phishing it I got it back within 2 hours of talking to steam support, had all my credit card info and proof of purchases ready so that helped i guess. 5/10 wouldnt bang steam support Quote Link to comment Share on other sites More sharing options...
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