uroyoan Posted April 25, 2013 Share Posted April 25, 2013 I recently bought gold V.I.P for perp lite server since I like it and was maxed out on genes and needed more genes. But when I got In I noticed I did not have gold membership but the perp money I just bought was there. I went into this site right away to see what is wrong, And I noticed I had gold. But when I look closer it said it was for counterstrike. I Know I selected garry's mod and not counter strike. So could I get a change of my gold membership of counterstrike to garrys mod just so I could enjoy the game even more? Quote Link to comment Share on other sites More sharing options...
Inc Posted April 25, 2013 Share Posted April 25, 2013 (edited) submit a support ticket here https://hellsgamers....s&module=support Edited April 25, 2013 by Inc Quote Link to comment Share on other sites More sharing options...
uroyoan Posted April 25, 2013 Author Share Posted April 25, 2013 At first link did not work then i noticed it missed an r and it worked. I went in and requested a support ticket under the marketing deparment. I checked out for critical. thanks for the help moderator Inc. Quote Link to comment Share on other sites More sharing options...
uroyoan Posted April 26, 2013 Author Share Posted April 26, 2013 so did it place it correctly or something? I haven't been talked to yet... Quote Link to comment Share on other sites More sharing options...
Sup Brah Posted May 4, 2013 Share Posted May 4, 2013 i also got vip yesterday and that did not work today i clicked on that ticket thing and pagg could not be found what can i do Quote Link to comment Share on other sites More sharing options...
Arezk Posted May 4, 2013 Share Posted May 4, 2013 Here https://hellsgamers.com/index.php?app=nexus&module=support should work, if it doesn't look at the bottom of the website where it says "Client Area" Press on that. Quote Link to comment Share on other sites More sharing options...
Silly Posted May 4, 2013 Share Posted May 4, 2013 gotchu bruh, https://hellsgamers.com/index.php?app=nexus&module=clients§ion=purchases. check your purchases and make sure they are active. on your profile it says you are a gold member, so it should be working. in this image, I highlighted the important parts to check over in yellow, and the red is critical. if there is something in yellow that isnt correct, click new support request(highlighted red) Quote Link to comment Share on other sites More sharing options...
Sgt. KJ Posted December 4, 2013 Share Posted December 4, 2013 So if you select "cancel" it will cancel your subscription? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.