TheBossUnknown Posted February 22, 2017 Share Posted February 22, 2017 Hello, when I play games like forza 3 or like garrys mod, my computer will freeze. My display stays on but I cant alt+tab or hear any sound, its just stuck. I have to hold down the power button to restart. When I check reliability center I get no errors at all. Specs: https://docs.google.com/document/d/151JDxuPvfYB3fsMnBK13L-H1715QftmEeBq7_A3hDIs/edit?usp=sharing Quote Link to comment Share on other sites More sharing options...
TheBossUnknown Posted February 22, 2017 Author Share Posted February 22, 2017 PSU: Deepcool DA500 80 Plus Bronze certified 500W Power Supply - 120mm PWM Silent Fan http://www.canadacomputers.com/product_info.php?cPath=33_1238_442&item_id=074227 Quote Link to comment Share on other sites More sharing options...
Image Ex Posted February 22, 2017 Share Posted February 22, 2017 (edited) How old is your hard drive? Try running a chkdsk on the hard drive those games are installed on or install the games on a different hard drive if you have more than one and see if that is the issue. I had an old Western Digital Black hard drive with only games on it that had an error on it that was causing games to randomly crash and/or freeze. If you think it's an insufficent power supply you can check out http://images10.newegg.com/BizIntell/tool/psucalc/index.html?name=Power-Supply-Wattage-Calculator and http://outervision.com/power-supply-calculator Edited February 22, 2017 by Image Ex Quote Link to comment Share on other sites More sharing options...
TheBossUnknown Posted February 22, 2017 Author Share Posted February 22, 2017 Hard drive is 2 months old Quote Link to comment Share on other sites More sharing options...
Image Ex Posted February 22, 2017 Share Posted February 22, 2017 Probably isn't that. Fill in that second PSU calculator link I posted and see what that comes up with. Quote Link to comment Share on other sites More sharing options...
TheBossUnknown Posted February 22, 2017 Author Share Posted February 22, 2017 It says 420W if I have filled it out correctly Quote Link to comment Share on other sites More sharing options...
Image Ex Posted February 22, 2017 Share Posted February 22, 2017 Hmm trying running memory diagnostic. Quote Link to comment Share on other sites More sharing options...
TheBossUnknown Posted February 22, 2017 Author Share Posted February 22, 2017 I did and nothing popped up Quote Link to comment Share on other sites More sharing options...
Image Ex Posted February 22, 2017 Share Posted February 22, 2017 I'm out of idea off the top of my head than. Are your graphics drivers up to date? Quote Link to comment Share on other sites More sharing options...
TheBossUnknown Posted February 22, 2017 Author Share Posted February 22, 2017 Yes Quote Link to comment Share on other sites More sharing options...
KiKaZz epic bro Posted February 22, 2017 Share Posted February 22, 2017 open event viewer, then go to windows logs then go to the newest Error, click on it and at the bottom take a screenshot and post it here (picture) Quote Link to comment Share on other sites More sharing options...
TheBossUnknown Posted February 22, 2017 Author Share Posted February 22, 2017 https://gyazo.com/30c5241ecae598051578f791902acdc2 https://gyazo.com/d936f1968580b309a49eb3c97f723a14 these seem to be the 2 I get Quote Link to comment Share on other sites More sharing options...
porkcow Posted February 24, 2017 Share Posted February 24, 2017 Back track a little bit here, when exactly is your PC crashing? Is it crashing as soon as you launch a game or after some playing time? Quote Link to comment Share on other sites More sharing options...
TheBossUnknown Posted February 25, 2017 Author Share Posted February 25, 2017 Back track a little bit here, when exactly is your PC crashing? Is it crashing as soon as you launch a game or after some playing time? After playing for some time Quote Link to comment Share on other sites More sharing options...
porkcow Posted February 25, 2017 Share Posted February 25, 2017 After playing for some time Alright now does it happen with every game or just a couple of them? Have you tried checking your temps? Quote Link to comment Share on other sites More sharing options...
TheBossUnknown Posted February 25, 2017 Author Share Posted February 25, 2017 Alright now does it happen with every game or just a couple of them? Have you tried checking your temps? It seems to happen with almost all of them. My temps for my cpu is 45 degrees celsius (Under load). And around 50 degrees celsius for my gpu (under load) Quote Link to comment Share on other sites More sharing options...
Gabil Posted February 27, 2017 Share Posted February 27, 2017 Your EFS error might be preventing you from getting all the latest Windows updates. It is a known error from Windows 8.1 that got fixed in the first releases of Windows 10 but came back with the "Anniversary Update". You might want to take a look at this thread to potentially solve this problem: https://answers.micr...c3-7347bc6e862c Now for your gaming problem, be sure to be up to date with your Windows updates. When you are saying: My display stays on but I cant alt+tab or hear any sound, its just stuck. Is the game you are playing still refreshing on your screen or the display freezes as well? Have you tried waiting a minute or two just to be sure it does not end with a blue screen? If it is the case, your problem is most likely with your RAM or your HDD. Are there any other moments where your computer crashes like this apart from when you are gaming? Quote Link to comment Share on other sites More sharing options...
TheBossUnknown Posted February 27, 2017 Author Share Posted February 27, 2017 Your EFS error might be preventing you from getting all the latest Windows updates. It is a known error from Windows 8.1 that got fixed in the first releases of Windows 10 but came back with the "Anniversary Update". You might want to take a look at this thread to potentially solve this problem: https://answers.micr...c3-7347bc6e862c Now for your gaming problem, be sure to be up to date with your Windows updates. When you are saying: Is the game you are playing still refreshing on your screen or the display freezes as well? Have you tried waiting a minute or two just to be sure it does not end with a blue screen? If it is the case, your problem is most likely with your RAM or your HDD. Are there any other moments where your computer crashes like this apart from when you are gaming? No the game just completely freezes,it just freezes whatever was on the screen (it looks like a screenshot of the game). I waited 10 minutes and nothing changed. Only crashes when playing games Quote Link to comment Share on other sites More sharing options...
Gabil Posted March 1, 2017 Share Posted March 1, 2017 What about your Windows updates? Are you up to date with those? Some bugs in Windows might be the cause of your problem and they might be fixed with a simple update. If you are up to date, I would be out of ideas other than to look up on forums about your problem (which I hope you already did). Maybe considering reinstalling Windows if it is a persistent and painful problem for you (it could possibly remove virus/incompatibilities in your system) :S. Quote Link to comment Share on other sites More sharing options...
SatoshiAaron Posted March 1, 2017 Share Posted March 1, 2017 bossunknown, ur profile picture is too dirty Quote Link to comment Share on other sites More sharing options...
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