Quickscoper420 Posted March 12, 2018 Share Posted March 12, 2018 Ok, first of all, this is the second time this has happened to me already. I really need to get my gold rank as I already purchased it. You can see that I already have gold account on my forums page. Please please help! Link to comment Share on other sites More sharing options...
Quickscoper420 Posted March 12, 2018 Author Share Posted March 12, 2018 Thanks Link to comment Share on other sites More sharing options...
EngineTrap Posted March 12, 2018 Share Posted March 12, 2018 Same issue here, I've been gold since 2016 and now that im back its just gone on the server. Been playing for a week thus far and it still doesnt show up. Link to comment Share on other sites More sharing options...
Quickscoper420 Posted March 12, 2018 Author Share Posted March 12, 2018 Any responses to this issue? Link to comment Share on other sites More sharing options...
Smecklingdorf Posted March 12, 2018 Share Posted March 12, 2018 Nope, and i'm one day of expiration, i really need to cancel my subscription until they fix this issue Link to comment Share on other sites More sharing options...
Thomasjosif Posted March 12, 2018 Share Posted March 12, 2018 Hi everyone, Sorry for all of the previous messages, they've been removed because they are not helpful nor official from HG. First off please visit our client area and create a support message. HERE Next you are going to want to send me a Forum PM with your Steamid, and when you started seeing these issues. I will talk with Homer, and the ZS development team and get them to fix any of these issues ASAP. You will be reimbursed for any lost days of your subscription. Thanks, Thomas 6 Link to comment Share on other sites More sharing options...
Thomasjosif Posted March 12, 2018 Share Posted March 12, 2018 Afternoon everyone, After some stick poking the admin system should now be working correctly. There was an issue with the admin backend. Please PM me if you have lost time on your subscription and you will be reimbursed. There will be a two week grace period to PM me. Click HERE Thanks, Thomas 4 Link to comment Share on other sites More sharing options...
Recommended Posts