I'll use this chance to offer my criticism on myself and other HG members in gmod. There exists an elitist barrier between the clan and the game community; it's like school friendship groups, HG people will only talk to HG people. Because of the exclusion I've witnessed, most mainstream players frown upon joining HG, and this is entirely because of the way HG players separate themselves from the normal community. As a result, the community is weak in terms of the players supporting the leadership. Whilst it is justified in the face of elitism, it means that some HG members might even be disheartened to remain in the clan, and in turn you get people leaving. I admit I have not been doing my best in communicating to as much people as I can in the division, but this coupled together with what I just stated means that even across some of the people in HG, there is a weak connection; they're just 'there'. I have witnessed some HG players, even mods, give out false commands. I frown upon this greatly yet I have not done anything to punish those people and for that, I apologise.
There exists a gap between HG and it's players. False commands do not exist in just HG clan members though; mainstream players also do this. A prime example is telling people to get the gluon in blackout. Because of this post, I will add a rule which explicitly states that ordering false commands to humans or zombies will result in a punishment.
Regarding getting feedback from the playerbase, 80% of the time the only suggestions I get are extremely vague. How can I work without specifics? I try my best in seeing what issues there are by simply playing the server myself, but this itself cannot give me enough of an understanding to know both zombie-side and human-side balances. We used to have an ingame suggestions option which was removed due to people abusing it and being silly with their suggestions. All I ask is for specifics when suggesting things or reporting bugs.
In terms of doing more events such as party popper or battle royale, or even 2x events; the only issue is that repeatedly running these things would mean that people get bored of them fairly quickly, and there are many people who complain each time these events are put on. It's hard to make everyone happy, and each time someone is upset it runs the risk of them leaving, which no one wants.
The issue with using teamspeak is that literally not a single person wants to download the client and join the HG TS3 server, it's just way too tedious and outdated. I've tried my best to discuss it with higher ups to add voice channels to discord, but this was only done for weekly events which run across every other game. So I apologise for not being able to provide in this instance.
As much as I wish I could, I can't explicitly name individuals and their shortcomings. But if you would so wish to know my opinion on specific people, feel free to pm me and I'll let you know my true thoughts.